Refund policy

Have a return? We’re heartbroken it didn’t work out, but we’re here for you through thick and thin. 

Our Return Policy

To ensure the best possible experience, we’ll highlight our complete return policy below.

  • All returns must be made within 30 days of purchase.
  • We will offer a full refund on the card originally used.
  • All jewelry must be received in new, unworn/undamaged condition within the original packaging.
  • All returns must be accompanied by a completed return form.
  • Engraved/personalized jewelry is not returnable/nonrefundable.

Start the return process here.